Seabreeze Lawn and Landscaping - Never showed up

Crestview, Florida 0 comments
Not resolved

We asked for an estimate on yard work and no one ever showed up - all we got were a lot of excuses about why they weren't here.After reading the other comment, I'm glad they didn't show up.

They were also unprofessional and even tried to argue with me through text messages. If a business only communicates through texts, that is not a good sign. They promised for four days that they were coming but they would never show.

I wish they would have been dependable because we were looking for good lawn care services, but they are not.Surprising they stay in business.

Review about: Yard Work.

Seabreeze Lawn and Landscaping - Seabreeze Custom Care of Pensacola

Pensacola, Florida 5 comments
Not resolved

This company provided lawn service to our office for a short time.The broke one of the windows in the front of our waiting room.

The owner agreed to replace the window. I called the window man and got a quote and they told me that they would pick it up from him and install it. When the window came in they told me that they would not be able to install it and that if I paid to have it installed they would work off the price of the replacement. Once it was installed and paid by my office they decided they could not work for us anymore and continue 5 months later to tell me that they would pay for it as soon as they could.

I sent a final email to the owner telling her that if she did not pay the damage that I would sue her for it but have gotten no response. DO NOT USE THIS COMPANY!

Be smarter then I was and use a more responsible company for you buisiness or home lawn care needs.They will damage your property as well and expect you to pay for it.

Review about: Lawn Care.

Comments

Anonymous
#493482

Mrs. Hinkston,

This is Seabreeze Custom Care (Melanie Gill) and we are giving you until Tuesday June 12th 2012 to have the entire post removed on Pissed consumer. We have made a file as well as copied and pasted what you have posted. If this is not removed we are suing you for mental anguish, defamtion, mental and libel, Immoral, illegal unethical conduct. According to STATUTES Civil Code Sections 45 45a and 46 it is illegal to copy and display to the world other peoples emails. The mental anguish and damage that you have caused for our family will not be tolerated anymore.

Statutes

Civil Code Sections 45, 45a and 46 specifically define defamation as follows:

45. Libel is a false and unprivileged publication by writing, printing, picture, effigy, or other fixed representation to the eye, which exposes any person to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which has a tendency to injure him in his occupation.

Slander is a false and unprivileged publication, orally uttered, and also communications by radio or any mechanical or other means which: 1. Charges any person with crime, or with having been indicted, convicted, or punished for crime; 2. Imputes in him the present existence of an infectious, contagious, or loathsome disease; 3. Tends directly to injure him in respect to his office, profession, trade or business, either by imputing to him general disqualification in those...

We are going to have you and Dr. Flurry as well as Dr. Binkards office sued if you dont leave us alone. Read #1 above we could have charges put on you for what you have done. You have lied and changed email address to say seabreezecrappycare. It is one thing to post comments about someone being a dissatisfied customer but it is ILLEGAL to display emails AND CHANGE THE CONTENT. YOU HAVE UNTIL TUESDAY JUNE 12TH 2012.

..

.

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Anonymous
#493479

LaDawn,

Please do not contact us in any fashion either via the internet, by phone, displaying emails on the interent. You have put our family through enough.

Anonymous
#493477

Mrs. Hinkston,

This is Seabreeze Custom Care (Melanie Gill) and we are giving you until Tuesday June 12th 2012 to have the entire post removed on Pissed consumer. We have made a file as well as copied and pasted what you have posted. If this is not removed we are suing you for mental anguish, defamtion, mental and libel, Immoral, illegal unethical conduct. According to STATUTES Civil Code Sections 45 45a and 46 it is illegal to copy and display to the world other peoples emails. The mental anguish and damage that you have caused for our family will not be tolerated anymore.

Statutes

Civil Code Sections 45, 45a and 46 specifically define defamation as follows:

45. Libel is a false and unprivileged publication by writing, printing, picture, effigy, or other fixed representation to the eye, which exposes any person to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which has a tendency to injure him in his occupation.

Slander is a false and unprivileged publication, orally uttered, and also communications by radio or any mechanical or other means which: 1. Charges any person with crime, or with having been indicted, convicted, or punished for crime; 2. Imputes in him the present existence of an infectious, contagious, or loathsome disease; 3. Tends directly to injure him in respect to his office, profession, trade or business, either by imputing to him general disqualification in those...

We are going to have you and Dr. Flurry as well as Dr. Binkards office sued if you dont leave us alone. Read #1 above we could have charges put on you for what you have done. You have lied and changed email address to say seabreezecrappycare. It is one thing to post comments about someone being a dissatisfied customer but it is ILLEGAL to display emails AND CHANGE THE CONTENT. YOU HAVE UNTIL TUESDAY JUNE 12TH 2012.

..

.

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Anonymous
#493253

I must say that the owner spent a lot of time on response to my posting however no mention of the broken window huh? No mention of the fact that they quit right after they broke the window? As far as the other statements about me, they are not even worth commenting on as they are Ridiculous. Now that you have the phone number she posted, if you see a sign for them, don’t call it. Don’t use this company. PS we are not Baptist Medical Park and have no affiliation with them. No matter what she says do not do business with them. Here is the copy of email string from her and I.

On the day of this incident an invoice was sent to us and paid in full for services.

On Wed, Oct 26, 2011 at 10:25 AM, Glass. We will get right on it!

Thanks Melanie

On Fri, Nov 11, 2011 at 3:01 PM, wrote:

Hey Melanie, Hope all is well with you guys. I got the glass replaced today. Here is the invoice for the services. It says it is not a bill but it explains what the bill is so it is the same amount. Here you go. You guys can either pay them directly or you can send it here to Dr Flurry at 9290 Baldridge Road, Pensacola FL 32514. I need to know which will be done so I can pay it if I need to. Sorry things did not work out for us but maybe sometime in the future we will meet again. Have a great day and hope to hear from you soon.

Response Sun 11/13/2011 12:31 PM From Seabreezecrappycare@

Hello LaDawn,

We will send the payment...

Kindest regard,

Melanie

Here is the 11/17/2011 @ 12:40 pm

Hey Melanie,

I got this invoice about the window and it was less than the one they left with me. It was not much less but some. I need to know if you are going to pay them or pay us? I want to pay it if you are going to pay us. Will you let me know one way or the other? Thanks so much and have a great day

Her response at 11/18/2011@9:34am

Hi Ladawn,

I sent you an email back that day stating that we will send the money to Dr. Flurry's office. As per our conversation in reference to the bushes that Joe had dug up for you/ECUA that day Joe said a fair price would be $25.00 a bush so that would leave a balance of $204.00 Joe & I both have been down sick for the last week and a 1/2 so money for us is really tight right now with not working so we may need to set up a payment plan with you. I do apologize for any inconvience, please let me know if this is acceptable as we do want to take care of this.

Kindest regards,

Melanie

Lets skip forward

On Thu, Jan 12, 2012 at 10:16 AM, wrote:

Although I understand that there are financial troubles at this time, this window was broken in October. It has been almost 3 months. Your company has been given ample time to either pay the bill or work the bill off but have chosen not to pursue either avenue. I would expect a company to at least try to make payments to repair damage they made to a commercial property. You are leaving me no other choice but to tell you that if I do not receive payment within 30 days of this email, I will turn it over to the practice lawyer to seek legal action against your company as well as the attorney fees incurred in said bill collection. I have no desire to turn this direction and am willing to work with you in any way to resolve this issue however if a payment plan is not set, legal action will in sue. Please work with me so we don’t have to go that direction.

Thanks LaDawn

Her response

From: melanie gill [mailto:seabreezecustomcare@gmail.com]

Sent: Thursday, January 12, 2012 11:08 AM

To: Ladawn

Subject: Re: Pressure Washing

LaDawn,

What is the exact amount that is owed after taking off for the bushes that Joe had dug up for you.

On Thu, Jan 12, 2012 at 11:28 AM, LaDawn wrote

205.00. It is further down in the email string. Hope that helps

LaDawn

Her response

Great! Thank you.

As you can see from the emails this owner is full of it to say the least. I am not even going to address the other comments she made about it. Read for yourself and don’t use them if you are smart

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Anonymous
#493169

I am part owner of Seabreeze Custom Care and typically I would not waste my time on such non sense but I feel the need to defend our name.We are a family owned and operated business and we pride our self on each and every job that we do because we believe that our success depends on our customers satisfaction.

There are two sides to every story, and this is not at all what happened. When we did a meet and greet with Ms. Ladawn Hinkston she told us that she just fired her prior lawn company because they did not speak english they wanted to be paid for extra work work and she felt that she should not have to pay them more, and she stated "they must not know who they are messing with"! This should have been a HUGE red flag to us but we thought that since this was Baptist Medical Park and we were a business that this would be a great account for our company.

Little did we know that this would turn out to be a nightmare. We have several commercial as well as residential accounts that we service but we had never ever been treated so poorly by another human being. The staff was so rude with nasty comments and facial expressions as though are staff was trash, we were ignored by their staff when we asked them a question they would just walk away from us and look at us like we were just hired help. When we took this account to begin with it was not allot of money but in all honestly we took it anyway because of the name and building our business, and because we were...

and would have any opportunity to make up the money that we were losing. This office had problems with water lines and we helped digging up several large bushes and trimming of bushes several times on the property that we were not paid for, pulling weeds out of several flower beds ect.. We do not owe Dr. Flurrys office anything they owe Seabreeze Custom Care.

If you look at our website and or just type in Seabreeze Custom Care you will see that our company is an approved vendor on Angie's list this is where actual customers rate you. We have an A rating with the BBB. And we also have other great reviews. We are Licensed as well as Insured and carry four different up to date Licenses.

You will not find any complaints except for this one. We have glowing recommendations and referrals from many customer. I think that this is just terrible what you have done, you work for Baptist Medical Park and I am sure that you take pride in your job and when you look up the reviws and complaints on Dr. Flurrys office there is a list all the way down the page and I am sure that reading those does not make you feel good, but people have to realize that sometimes you just cant please everyone and no matter what you are going to get a complaint but the facts should be straight and honest.

Everyone that knows us or the name Seabreeze Custom Care knows that we are hard working, honest, humbled people and we have decided that we are not going to allow us to negatively impact our business but turn this into a positive. Ms. Hinkston I hope that you read this and do the morally right thing and have this removed or change the facts.

Anyway, call Seabreeze Custom Care today to give us a try,or to get a list of recommendations!!850.725.6129

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